Frequently Asked Questions (FAQs)

What kind of products does RS Club sell?

We sell quality export-leftover clothing for kids, men, and women — the same stock made for international export brands, offered to you at honest prices. Every piece is checked before it’s listed.

Orders within Lahore usually arrive in 3–5 working days. Other cities across Pakistan typically take 3–7 working days, subject to stock availability and courier schedules.

We don’t dispatch on weekends or public holidays, and unforeseen events can occasionally cause delays.

Shipping is free on all orders of Rs. 2,500 and above. Orders below that are charged a standard delivery fee at checkout.

Yes, COD is available on orders across Pakistan — payment is made in full, in cash, when your parcel is delivered. A signature is required at the time of delivery.

Each product page lists the size chart and measurements for that specific style, since fit can vary a little between garments and brands within our export stock.

Between two sizes, or shopping for a growing kid? Message us at customercare@rsclub.com.pk with the product name — we’re happy to advise before you order.

Yes. You can exchange delivered goods within 10 working days of delivery, as long as the item is unused and unwashed, in its original packaging, undamaged, and unaltered — with the original invoice.

To start an exchange or return, message us at customercare@rsclub.com.pk or call 0300-4487003.

Once we receive your returned item, refunds are processed within 7 working days. You’ll need to send the item back via a traceable courier or registered post at your own cost.

We confirm every order over a phone call or through email before it’s dispatched. If you’d like an update in the meantime, reach out any time at customercare@rsclub.com.pk and our team will look into it for you.

We’re based in Lahore, Pakistan. For anything at all — sizing help, order questions, exchanges — email customercare@rsclub.com.pk, and we’ll get back to you as soon as we can.